Shipping & Returns

SHIPPING

$8.95 Flat Ground Shipping On Every Watch Order!


We ship from Las Vegas, Nevada. Ground Shipping will take 5-7 business days to the east coast.

We ship orders the same business day (Monday through Friday) they are placed if ordered before 3:30pm Pacific time.

Next Day Air orders shipped on Friday will not arrive until the following Monday. 

Orders placed between Friday evening through Sunday will be shipped on the following Monday.  We use UPS for all shipments (with the exception of some watch strap orders).

Orders $100 and over will receive FREE USPS Shipping (7-21 days)

Free international shipping when you spend $100 or more!  $20 flat shipping for orders under $100!

All local taxes and duty for international orders are the responsibility of the customer.

There will be a shipping fee for certain watch strap orders.  See total in the cart. 

Postmates Local Las Vegas Delivery

If you are shipping locally within Las Vegas or Henderson, NV, you can choose to have your item delivered same-day via courier!  Hours are Monday-Friday, 9am to 5pm. Option will be available during checkout when available.

 


RETURNS

Watches may be returned within 30 days of item receipt.  
 
Ship items back to the address below in new, unused condition. Be sure to include a copy of your order or a note with your Name, address and phone number.
 
Universal Watch Co., Inc.
Attn: 40Nine
5016 Schuster Street
Las Vegas, NV  89118
 

IMPORTANT: items ordered during our BOGO sale are final sale and cannot be returned.  They may be exchanged within 30 days of receipt as long as they are in original, unworn condition with original packaging & warranty card. 

Exchanges:
If you would like to order something else, please submit a new order on 40nine.com or call us at 800.360.2586 and we'll be happy to place a new order for your exchange items. You can also request an exchange with your return package - just include the item number, size, and color.

 


REPAIRS

40Nine watches are backed by a 2-year warranty on the movement of the watch.  The warranty does not cover normal day-to-day wear or the strap. The warranty covers all defects.  If you are experiencing an issue with your watch you can send it to the address below or call us at 800-360-2586 with any questions.  When shipping your watch, we recommend shipping it via trackable service.  Please include a note describing the issue, along with your return address and phone number.
 
Universal Watch Co., Inc.
Attn: 40Nine Repairs
5016 Schuster Street
Las Vegas, NV  89118

 


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